CSEA WORK Institute e-Learning Center

CSEA President Danny Donohue

A Message from CSEA President Danny Donohue

CSEA has a long history of providing job skills education and training opportunities that promote career advancement and job security.

The CSEA WORK Institute e-Learning Center takes our career resources and services and brings them to you online. Services are available to members and non-members alike.

Use the valuable training material found here to help you achieve your personal career goals!

Looking for test prep workshops?

Click here.

Welcome

CSEA WORK Institute e-Learning Center is a professional development resource center made up of Online Courses and an Online Store. The education and training resources available at the learning center are designed to help you meet your career development needs. Make sure to follow us on Twitter to receive the latest updates!

Online Store

About Our Online Store

Our online store sells civil service test preparation booklets and workshops.

Our civil service test preparation booklets are designed to help test-takers practice for New York State, county, city, and school district examinations with sample questions similar to those one might see on actual tests for New York State or local government jobs. Our booklets provide sample questions and detailed answers, and many booklets also have diagnostic sections or lesson bullet points to help guide your study and improve your scores.

Our 6-hour hands-on civil service test prep workshops typically take place on Saturdays or on two consecutive weekday evenings. They are designed to help test-takers in preparing for state, county, city, and school district civil service examinations in New York.

Available Products

  • Book 01 - Fundamentals of Accounting and Bookkeeping
  • Book 02 - Math Refresher
  • Book 03 - Tabular Reasoning
  • Book 04 - Understanding and Interpreting Written Material
  • Book 05 - Grammar, Usage and Punctuation
  • Book 06 - Supervision
  • Book 07 - Inventory Control
  • Book 09 - Concepts and Principles of Normalization for --
  • Book 10 - Principles and Practices in the Treatment of Mentally Ill--
  • Book 11 - How to Take an Oral Exam
  • Book 12 - Evaluating Conclusions in the Light of Known Facts
  • Book 13 - Educating and Interacting with the Public
  • Book 14 - Verbal Analysis/Evaluating Conclusions in the Light of Known Facts
  • Book 15 - Quantitative Analysis/Understading and Interpreting Tabular Material II
  • Book 16 - Contemporary Government and Social Problems
  • Book 17 - Preparing Written Material
  • Book 18 - Administrative Supervision
  • Book 19 - Coding and Decoding Information
  • Book 20 - Alphabetizing/Name and Number Checking
  • Book 21 - Interviewing and Investigative Techniques
  • Book 22 - Memory for Facts and Information/The Ability to
  • Book 23 - Keyboarding Practices Office Practices
  • Book 24 - Scheduling
  • Book 25 - Flowcharting/Computer Work Scheduling
  • Book 26 - Office Record Keeping
  • Exam Series 1 - Secretarial and Typing Series
  • Exam Series 2 - Secretary 1 and 2
  • Exam Series 3 - Social Welfare Examiner Series
  • Exam Series 4 - Caseworker Series
  • Video - “Making the Mark: Tips and Strategies for Civil Service Test Takers” [VHS]
  • Video - “Navigating the Civil Service System” [VHS]
  • Video - “Making the Mark: Tips and Strategies for Civil Service Test Takers” [DVD]
  • Book ITTS - Improving Your Test-taking Skills
Visit our Online Store

Online Courses

About Our Online Courses

Our online courses provide test-takers practice for New York State, county, city, and school district civil service examinations with quizzes and sample questions similar to those one might see on actual tests for New York State or local government jobs. These interactive online courses allow test-takers access to training 24 hours a day from any computer.

Available Online Courses

  • General Test Taking Tips and Strategies
  • Verbal Analysis / Evaluating Conclusions in Light of Known Facts
  • Understanding and Interpreting Written Material
  • Preparing Written Material
  • Office Record Keeping
  • Supervision
  • Office Practices
  • Alphabetizing/Name and Number Checking (covers Filing and Clerical Operations)
  • Arithmetic Reasoning (covers Arithmetic Computation)
  • Coding and Decoding Information
  • Keeping Simple Inventory Records
  • Reading
  • Grammar, Usage, and Punctuation
  • Keyboarding Practices
  • Spelling
  • Educating and Interacting with the Public
  • Scheduling

New Courses

  • Understanding and Interpreting Tabular Material
Visit our Online Courses



Popular New York State, County, and City Job Links

If you're looking for help in finding civil service examination announcements for government positions in New York State or postings for open government jobs you can apply for and be hired for provisionally without first taking a civil service test, you can view our complete list here.

You can find the full list of our Government Exam and Job Posting Links here.























graphic